Privacy Policy
Last updated: January 2024
Hyper-Crypt Financial Consultants Ltd ("we", "our", or "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our website or engage our services.
Who We Are
Hyper-Crypt Financial Consultants Ltd is a financial management consultancy registered in England and Wales (Company Number: 09847623). Our registered address is Suite 412, Piccadilly Business Centre, 67 Piccadilly, Manchester M1 2BS.
For any privacy-related queries, you may contact us at [email protected].
Information We Collect
We collect information in several ways depending on how you interact with us:
Information You Provide Directly
When you enquire about our services, engage us professionally, or communicate with us, you may provide:
- Name and contact details (email address, postal address)
- Professional or employment information
- Financial information relevant to the services you have requested
- Documentation you share with us as part of our engagement
- Correspondence and communications
Information Collected Automatically
When you visit our website, we may automatically collect:
- Technical data including IP address, browser type, and operating system
- Information about how you use our website including pages visited and time spent
- Cookie data as described in our Cookies Policy
How We Use Your Information
We use your personal information for the following purposes:
- To provide the financial management services you have requested
- To respond to your enquiries and communicate with you
- To maintain records as required by our professional and regulatory obligations
- To improve our website and services
- To comply with legal requirements
- To protect our legitimate business interests
Legal Basis for Processing
We process your personal data on the following legal grounds:
- Contractual necessity: Processing required to perform our services or take steps at your request prior to entering a contract
- Legal obligation: Processing necessary to comply with laws and regulations, including financial services regulations
- Legitimate interests: Processing for our legitimate business interests, provided these do not override your rights
- Consent: Where you have given specific consent, such as for marketing communications
How We Share Your Information
We do not sell your personal information to third parties. We may share your information with:
- Service providers who assist us in operating our business (such as IT support, professional advisers)
- Regulatory bodies where required by law or professional obligation
- Law enforcement agencies if required to do so by law
- Other parties with your explicit consent
All third parties we work with are required to respect the security of your data and treat it in accordance with the law.
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Access controls limiting who can view your information
- Regular security assessments and updates
- Staff training on data protection
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including:
- For the duration of our professional relationship
- For periods required by regulatory obligations (typically seven years after the end of our engagement)
- For the time needed to establish, exercise, or defend legal claims
When retention periods expire, we securely delete or anonymise your data.
Your Rights
Under data protection law, you have rights including:
- Access: Request a copy of the personal data we hold about you
- Rectification: Request correction of inaccurate or incomplete data
- Erasure: Request deletion of your data in certain circumstances
- Restriction: Request that we limit our processing of your data
- Portability: Request transfer of your data to another organisation
- Objection: Object to processing based on legitimate interests
To exercise any of these rights, please contact us at [email protected]. We will respond within one month.
International Transfers
Your personal data is primarily stored and processed within the United Kingdom. If we need to transfer data outside the UK, we ensure appropriate safeguards are in place to protect your information.
Changes to This Policy
We may update this privacy policy from time to time. Significant changes will be notified through our website. We encourage you to review this policy periodically.
Complaints
If you have concerns about how we handle your personal data, please contact us first so we can try to resolve the issue. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
Contact Us
For questions about this privacy policy or our data practices, please contact:
Hyper-Crypt Financial Consultants Ltd
Suite 412, Piccadilly Business Centre
67 Piccadilly, Manchester M1 2BS
Email: [email protected]